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RATINGS

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SUBMIT FEEDBACK
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HOW IT WORKS
  1. You submit a complaint
  2. Getclosure:
    • Delivers your complaint directly to the supplier
    • Sends them reminders
      to respond
  3. Supplier responds to your complaint
  4. Getclosure sends the response
    to you
  5. You can:
    • Reply
    • Close your complaint
    • Investigate other options
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Complaints and Compliments for Virgin Mobile



Virgin Mobile




48 hour response rate:72%

Ratings:

Average satisfaction with complaint outcome:

Average satisfaction with the way the complaint was handled:

Overall Rating:

Compliments for Virgin Mobile


Supplier: Virgin Mobile,
Compliment:
I am really pleased with all the comments and help and patience given...
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Supplier: Virgin Mobile,
Compliment:
Thank you to Tyrone for getting back to me promptly.
Much appreciated
Sharon
...
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Supplier: Virgin Mobile,
Compliment:
Thank you for responding so quickly and resolving the issue as quickly as possible. It was nice to...
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Supplier: Virgin Mobile,
Compliment:
well done on sorting out the compliant within 3 hrs...
Read more.
Supplier: Virgin Mobile,
Compliment:
Thank you for the speedy response...
Read more.





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