About Us

What does getclosure do?
Our primary service is to facilitate the effective resolution of genuine complaints. We do this by providing an independent online complaints management service.  Click here to submit a complaint now.

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What you need to know about this service:

• Free for consumers.
• The process is discreet and confidential: complaints are not published.
  

Other getclosure services:

• We publish compliments.  Click here to submit positive feedback about any South African supplier. 
• Customer centricity ratings: 5 star ratings of South African companies based on customer feedback. 
• Consumer-related news. 
• Remedy Providers: we provide information about organisations that provide advice and assistance to resolve complaints.
  

Click here to find out how we assist consumers to get closure and how we assist suppliers to effectively resolve complaints.

getclosure was conceived, financed and developed by four entrepreneurs with wide experience in dispute avoidance and resolution, IT and investment banking.  The day-to-day operations of the business are managed by a small team of dedicated South Africans who are passionate about the service they deliver.  Click here to view our company profile.