NAME | Association of South African Travel Agents (ASATA) |
INDUSTRY | Travel industry
|
SECTOR | Travel Agents and Outbound Tour Operators
|
MEMBERSHIP | ASATA Directory available online |
WEB ADDRESS | http://www.asata.co.za |
EMAIL ADDRESS | general@asata.co.za
|
CONTACT NUMBERS | Tel: - (011) 327 7803
Fax: -(011) 327 7827 |
CONTACT PERSON | - |
SERVICES PROVIDED | ASATA will investigate complaints lodged against its members. ASATA can only act as a mediatior; its jurisdiction and powers are limited. Once the complaint has been investigated the ASATA will offer an opinion on the matter and may recommend a course of action. A complaints form is available on the website: http://www.asata.co.za/downloads/asata_complaint_lodge_0608.pdf |
CODE OF CONDUCT | Yes |
LEGISLATION APPLICABLE | - |
STATUS | Voluntary, non-profit association |
ACCOUNTABLE TO | - |
POWERS | - |
CONSUMER’S RECOURSE |
- |
COST TO CONSUMER | None |
PUBLICATIONS | Most recent articles available online: http://www.asata.co.za/public/resources_articles.asp
|
OTHER INFORMATION | Complaints against non-ASATA members may be lodged with the DTI’s Consumer and Corporate Regulations Division (CCRD): http://www.asata.co.za/public/resources_consumer.asp . |
getclosure! CLASSIFICATION | Facilitator |
