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Simply enter the name of the supplier and click "submit feedback".


  1. You submit a complaint
  2. Getclosure:
    • Delivers your complaint directly to the supplier
    • Sends them reminders
      to respond
  3. Supplier responds to your complaint
  4. Getclosure sends the response
    to you
  5. You can:
    • Reply
    • Close your complaint
    • Investigate other options
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Don't Complain Campaign

getclosure and SA Rocks are proud to announce the launch of the Don’t Complain Campaign.  This initiative was inspired by the recent US election Don’t Vote Campaign and is designed to help consumers to affect and effect positive change in South Africa.

It’s time to SPEAK UP!!  If you have received sub-standard service recently then:


Remember this independent service is fast, free and effective. getclosure will deliver your complaint to the most appropriate person at the supplier organisation and give them the opportunity to respond to resolve the situation.  Click here to find out more.

Remember to give suppliers positive feedback too, they need to know when they’re doing something right and deserve the positive publicity.  Click here to submit a compliment now.  Visit our compliments section to browse through our database of positive feedback.

Visit http://sarocks.co.za/dont-complain to find out more about the campaign and how you can get involved.  For example, there are a couple of nifty blog badges in an array of colours which you can display on your website and some useful tips on how to complain effectively.

Written by: Emma Donovan

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