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SUBMIT FEEDBACK
Simply enter the name of the supplier and click "submit feedback".
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HOW IT WORKS - You submit a complaint
- Getclosure:
- Delivers your complaint directly to the supplier
- Sends them reminders
to respond
- Supplier responds to your complaint
- Getclosure sends the response
to you - You can:
- Reply
- Close your complaint
- Investigate other options
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Hellopeter
Allows consumers to post both negative and positive comments about service received from a supplier.
NAME | Hellopeter | INDUSTRY | All industries | SECTOR | - | MEMBERSHIP | Suppliers are required to pay a subscription fee before they can respond to complaints posted on the Hellopeter website. Subscribers (and non subscribers) are listed on the website.
| WEB ADDRESS | www.hellopeter.com | EMAIL ADDRESS | - | CONTACT NUMBERS | Tel: -
Fax: - | CONTACT PERSON | Peter Cheales | SERVICES PROVIDED | Hellopeter is a website that gives consumers the opportunity to post both negative and positive comments about the service received from any supplier in a public forum.
| CODE OF CONDUCT | - | LEGISLATION APPLICABLE | - | STATUS | Privately owned business | ACCOUNTABLE TO | - | POWERS | - | CONSUMER’S RECOURSE | - | COST TO CONSUMER | No cost | PUBLICATIONS | - | OTHER INFORMATION | How getclosure! and Hellopeter differ:
getclosure!
| Hellopeter
| Free - all suppliers can respond
| Charge to respond - suppliers required to pay
| Discreet – complaints are sent directly to the supplier for resolution
| Public forum - complaints are published
| Compliments are published to acknowledge and promote good customer service
| Compliments and complaints published
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| getclosure! CLASSIFICATION | Champion |
Written by: Richard Wright
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