Congratulations to African Bank for making customer service a top priority:

“My sincerest appreciation towards Mr Keren, branch manager at the Upington branch, for his serious and immediate effort to solve the complaint I had about services from African Bank. With respect I commend an appraisal for his professional approach and friendly manner in which he handled the situation. HE IS A WINNER!” – Leon Van Zyl

Let us know what company has impressed you with their service by submitting feedback on www.getclosure.co.za.

Cell C has received a whole string of compliments on the Getclosure site in the last couple of days. It’s great to hear that they are responding to feedback so quickly and effectively. Here is the latest one:

“…this complaint was dealt with immediately… i received an email and a phone call within 2 hours of filing the complaint. I will recommend this service to everybody.” – Leonie Williams

Where have you had outstanding service this week? Submit feedback and share the good news.

There is nothing better than speedy, efficient service. Keep it up Multichoice:

“Took my faulty decoder (out of warranty) to be checked at the walk in centre. A faulty power supply was diagnosed and repaired in record time at NO CHARGE. I’m delighted, that’s what a good client relationship is all about.” – Ken

Companies need your feedback, both good and bad, so take two minutes to submit a compliment or complaint on Getclosure today.

Sometimes a smile is all it takes to brighten up someone’s day:

“On the spur of the moment I rushed into clicks store on my way home… I bought what I needed and was served at the cashiers by Mr. Vusi Malebe. What a pleasant experience – a big man with a bigger smile. Please make sure that this compliment reaches his attention. Staff like him is scarce, look after him. Best wishes.” – Berta Stoltz

What companies do you give repeat business to based on friendly service from staff? Submit a compliment and let us know.

It’s always great to hear stories where our feedback service has facilitated quick and effective resolution of a complaint. Hats off to Virgin Mobile for being on the ball in the first week of 2012:

“My complaint was resolved within 20 minutes of logging the complaint on Getclosure, I am very pleased with the response from Virgin Mobile and Getclosure.” – Mark Turner

In the last 30 days Virgin Mobile has also claimed a spot as one of the two top rated suppliers on Getclosure. These five-star ratings are based on feedback submitted by customers when they close their complaints.

Submit feedback and let us know where you have had impressive or disappointing service so far this year.