Of customers providing feedback, 100% are satisfied or more with the way Pick n Pay handle their complaints, and also with the outcome of these complaints. Here is an example which illustrates that Pick n Pay take their customers’ complaints seriously:
Thank you to Moses, from whom I received a very friendly & understanding [...]
Compliment of the Week: Pick n Pay
Published in July 31st, 2008
Posted by Emma Donovan in Top Rated
No Comments
Interview with getclosure! Customer Liaisons Manager Funiwe Mtshazo
Published in July 30th, 2008
Posted by Emma Donovan in Interviews
Our interview this week is with an incredibly enthusiastic and dedicated member of our team. Funiwe successfully manages all customer queries and ensures that your complaints get to the right person in the supplier organisation.
A little bit about getclosure!:
What is your position at getclosure!
Customer Support
What does your average work day entail?
Calling companies to try [...]
Another Spot Prize Winner in our 5 Star Customer Service Competition!!
Published in July 29th, 2008
Posted by Emma Donovan in General
Congratulations to Mrs White who has won a R250 prize for her compliment about Classic Creations. It’s wonderful to read such high praise about a young team that excel in terms of the service they provide and the way they treat their customers:
Classic Creations have recently installed a beautiful wrought iron staircase, and ballustrade at [...]
What you need to know about RSS
Published in July 29th, 2008
Posted by Emma Donovan in General
Using RSS and Google Reader has made my life so much easier and enables me to follow far more blogs and news feeds than I used to. This prompted me to put together a post for those of you who are new to the online social media scene or who haven’t experimented with [...]
From the Team: A bit about our online chat service
Published in July 28th, 2008
Posted by Funiwe Mtshazo in News Update
The first thing I do everyday when I walk into my office is ensure that live person pro is on…
This is a new feature on the getclosure! website, which allows me to chat with consumers as they browse through our pages. Consumers can now receive assistance without picking up the phone and making a call [...]
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