Guest post by Marcel Oudejans.
Ring ring … hello?
How often have you phoned a supplier & been promised a return call … only to have to make that call yourself a few days later to find out what’s going on? Does the thought of having to call a supplier again, to follow up on a commitment, [...]
Tip of the Week: Listen to your customers
Published in July 25th, 2008
Posted by Emma Donovan in Top Tips
5 Comments
Compliment of the Week: OK Furniture
Published in July 24th, 2008
Posted by Emma Donovan in Top Rated
100% of OK Furniture’s customers are satisfied with their complaint outcome according to getclosure! customer feedback from January 2008 – June 2008. What an achievement! The average customer rating of the complaint outcome is 2.8 out of a maximum of 4. Another way to measure customer satisfaction is to rate the level [...]
Interview with getclosure! Manager Richard Wright
Published in July 23rd, 2008
Posted by Emma Donovan in Interviews
This week I’m interviewing Richard, a passionate and dynamic member of our team who manages the day-to-day operations of getclosure! Although he has only been in the industry for 18 months, his insight and maturity has enabled him to play a significant role in the growth of the company thus far.
A little bit about getclosure!:
What [...]
ANC Criticises the Press Ombudsman
Published in July 22nd, 2008
Posted by Emma Donovan in News Update
According to a recent Business Day article, ANC secretary-general Gwede Mantashe has described the Press Ombudsman as a “joke” as it was “not performing its function of protecting society from the media”. He is also reported as saying that that “if the body did its work properly there would be no need for a [...]
From the Team: we are responding to user requests
Published in July 21st, 2008
Posted by Brian Pitt in News Update
Thanks to all the feedback we got from our “Rate Our Website” competition, we have been able to make some enhancements to our site and system with a specific focus on user benefits.
There are a lot of exciting additional features due to be launched with our next major update which will happen in about two [...]
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