We’ve received some great feedback about Absa over the past six months. They have acknowledged every complaint submitted against them via getclosure! and have acknowledged 65% of them within 2days. The fact that 100% of customers providing feedback are satisfied or more with the outcome of their complaints against Absa is really impressive. Their average customer rating is 3.1 out of 4 for the complaint outcome. 80% of these customers are also satisfied with the way their complaints have been handled by Absa, with an average rating of 2.5 out of 4. Keep up the great customer service!