Judging by their rapid response time, Old Mutual takes complaints resolution seriously: they have acknowledged 86% of complaints within 2days and take an average of 9 days to resolve complaints submitted via getclosure! It’s great to see that they are getting positive feedback for their efforts too:  100% of Old Mutual customers are satisfied with the way their complaints have been handled and also with the complaint outcome.  Out of a maximum of 4, the average customer rating for the way complaints were handled is 2 and for the complaint outcome is 2.3.  Keep up the great service.