Guest post by Marcel Oudejans.
My grandfather, a talented craftsman, used to tell me to “measure twice, cut once” when we worked on a project together. I would be irritated with the ‘extra’ work that I needed to do, but I soon overcame this initial impatience when I found silly measurement errors moments before causing [...]
Tip of the Week: Measure twice, cut once
Want to get involved on Do It Day this year?
Friday 19 September 2008 marks the fourth annual Do It Day in South Africa. It is an opportunity for all South Africans to pull together and contribute to their communities by volunteering to share their time, skills and knowledge. The Greater Good SA website has a list of over 90 projects which you can [...]
Interview with Mbulelo Baba: City Ombudsman, City of Cape Town Municipality
What is the primary function of the Office of the City Ombudsman?
In brief: to deal with complaints about the City of Cape Town.
When should a consumer lodge a complaint with your office?
In summary: When your complaint about the municipality of Cape Town is not resolved by the relevant department in the administration, you [...]
Core Definitions of the Consumer Protection Bill
At the public hearings of the Consumer Protection Bill in Cape Town last week, the deputy director-general of consumer and corporate regulation, Zodwa Ntuli, unpacked the definitions of “consumer” and “supplier” as they have been used in the Bill.
The definition of a “supplier” used in the Consumer Protection Bill encompasses more than just a [...]
From the Team: the value of compliments
Since my last blog post on 21 July 2008 getclosure! has recorded the two busiest months since the site went live about a year ago. Fortunately most people think our website is doing a pretty good job, but we are regularly made aware of little changes that would make the site even more informative [...]
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- Compliment of the week: Edcon
- Compliment of the week: Nando’s
- Compliment of the week: Budget Insurance
- Compliment of the week: Virgin Mobile
- Compliment of the week: FNB
- Compliment of the week: Virgin Mobile
- Compliment of the week: Dial Direct
- Compliment of the week: Pick n Pay, Kempton Gate
- Compliment of the week: Lewis Stores
- Compliment of the week: MTN
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- Alexi on Consumer Protection Act Series #10 – Right to return goods
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