Comments on: Sued for complaining? http://www.getclosure.co.za/blog/2008/12/02/sued-for-complaining/ Complaints made easy! Fri, 12 Mar 2010 01:41:57 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Vacation Marketing in South Africa sucks | Jack of All Trades.. http://www.getclosure.co.za/blog/2008/12/02/sued-for-complaining/comment-page-1/#comment-533 Vacation Marketing in South Africa sucks | Jack of All Trades.. Tue, 16 Jun 2009 17:48:34 +0000 http://www.getclosure.co.za/blog/?p=322#comment-533 [...] group for dissing them openly in the digital space about their marketing tactics. The GetClosure website had a nice piece on it as well, aptly titled Sued for Complaining. I remember following [...] [...] group for dissing them openly in the digital space about their marketing tactics. The GetClosure website had a nice piece on it as well, aptly titled Sued for Complaining. I remember following [...]

]]> By: Dianne Shelton http://www.getclosure.co.za/blog/2008/12/02/sued-for-complaining/comment-page-1/#comment-280 Dianne Shelton Tue, 24 Feb 2009 12:24:03 +0000 http://www.getclosure.co.za/blog/?p=322#comment-280 QVC definitely don't seem to play nicely! This is why it is so important to try and get these things in writing and let the consumer have a copy so that the consumer feels that they can trust the supplier and have proof should things go missing. QVC definitely don’t seem to play nicely! This is why it is so important to try and get these things in writing and let the consumer have a copy so that the consumer feels that they can trust the supplier and have proof should things go missing.

]]> By: MJ http://www.getclosure.co.za/blog/2008/12/02/sued-for-complaining/comment-page-1/#comment-276 MJ Mon, 23 Feb 2009 13:41:43 +0000 http://www.getclosure.co.za/blog/?p=322#comment-276 The same happended to me. Only I was a fool to buy this. I was promised on a tape recording that if I am not happy with the package that QVC will buy it back from me. Guess what? The tape is missing!!! This is the most legal way to con peolpe out of their money. The same happended to me. Only I was a fool to buy this. I was promised on a tape recording that if I am not happy with the package that QVC will buy it back from me. Guess what? The tape is missing!!! This is the most legal way to con peolpe out of their money.

]]> By: Dianne Shelton http://www.getclosure.co.za/blog/2008/12/02/sued-for-complaining/comment-page-1/#comment-209 Dianne Shelton Mon, 26 Jan 2009 12:59:16 +0000 http://www.getclosure.co.za/blog/?p=322#comment-209 Timeshare companies are notorious for these competition scams. But the way in which QVC handled the situation, by suing Donn for blogging about his bad experience, was bad online reputation management on their part. Businesses need to realise they can't control what is being said about them, and they have to proactively start managing complaints and minimising brand and reputation damage by becoming part of the conversation around their brands. Timeshare companies are notorious for these competition scams. But the way in which QVC handled the situation, by suing Donn for blogging about his bad experience, was bad online reputation management on their part.

Businesses need to realise they can’t control what is being said about them, and they have to proactively start managing complaints and minimising brand and reputation damage by becoming part of the conversation around their brands.

]]> By: I Me Myself .... http://www.getclosure.co.za/blog/2008/12/02/sued-for-complaining/comment-page-1/#comment-208 I Me Myself .... Sat, 24 Jan 2009 09:14:45 +0000 http://www.getclosure.co.za/blog/?p=322#comment-208 Timeshare companies have been doing this for YYYEEAARRRSSSSSSSS !!! At least twenty. I thought it was common knowledge that being asked to pick up a prize for a competition you never entered was an invitation to a Timeshare marketing trip.!?! Timeshare companies have been doing this for YYYEEAARRRSSSSSSSS !!! At least twenty. I thought it was common knowledge that being asked to pick up a prize for a competition you never entered was an invitation to a Timeshare marketing trip.!?!

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