Guest post by the Rocking the Daisies team.
Lately when I’ve been shopping, I’ve noticed it’s getting easier and easier to buy bio-degradable, green products. Often these are animal friendly as well, and that got me thinking that it’s probably worth revisiting which companies put their money where their mouth is when it comes to animal [...]
The following compliment just goes to show that price does not always play the biggest part when consumers are choosing who to do business with.
“Fantastic customer service! I’ve been dealing with Mustek for years now and compared to all the other IT distributors I’ve dealt with, Mustek has the best customer service by a long, [...]
According to a recent report, CMOs (or chief marketing officers) “don’t know how to use customer input to improve operations, products and processes”.
According to a survey run by the CMO Council, a staggering 59% of CMOs interviewed said their companies “do not compensate any employees or executives based on customer loyalty, satisfaction improvements or analytics”. [...]
If you are on the market for buying a new car, take care to choose a supplier who is committed to the local market in these adverse economic conditions.
Suppliers are starting to feel the pinch, and according to the National Association of Automobile Manufacturers of South Africa, brands are disappearing due to the state of [...]
If you’re thinking of travelling somewhere in the near future, why not try Flight Network South Africa to search for cheap flights and accommodation, amongst other things. Nicola found their services a pleasure to use.
“It was a pleasure booking my flight online. FlightNetwork.co.za is very efficient and user friendly. I will definitely continue booking my [...]
Imagine that you are a customer who has been unfairly treated by a supplier you have been dealing with. You feel victimised and wonder whether it was your right to have been treated in the best possible manner, pertinent to your specific situation. How do you know what your rights are, and whether you are [...]
Guest post by Marcel Oudejans
How often have you received poor service from a supplier & felt the need to give feedback about your negative experience? As consumers, we can often be quick to express our disappointment or frustration: we hope that by letting someone know that the problem will be resolved. Today, publishing [...]
Our favourite compliment for this week is for LetMeRepair, an international repairs and assembly company, whose mission it is to achieve the highest possible customer satisfaction.
Their customer, Annick, recently made use of their services and was amazed at the service they delivered:
“A few weeks ago my laptop was struck by lightening. As annoying as this [...]
So one of your new year’s resolutions was to get into shape in 2009, and now that the dust has settled after the holidays, you are considering signing up to that gym down the road. In the initial flurry of enthusiasm though, with visions of the new-look, sleek, strong you parading before your eyes, be [...]
Guest post by Andy Gilder.
Justmoney.co.za’s first poll for 2009 asked users about their debt situation and whether or not they were coping with their current levels of debt. While it is clear that many South Africans are in debt but under control, it is alarming to see how many are drowning in their repayments…
When asked [...]
