Imagine that you are a customer who has been unfairly treated by a supplier you have been dealing with. You feel victimised and wonder whether it was your right to have been treated in the best possible manner, pertinent to your specific situation. How do you know what your rights are, and whether you are [...]
Tip of the Week: Giving positive feedback
Published in February 13th, 2009
Posted by Dianne Shelton in Top Tips
Guest post by Marcel Oudejans
How often have you received poor service from a supplier & felt the need to give feedback about your negative experience? As consumers, we can often be quick to express our disappointment or frustration: we hope that by letting someone know that the problem will be resolved. Today, publishing [...]
Compliment of the Week: LetmeRepair
Published in February 12th, 2009
Posted by Dianne Shelton in Top Rated
Our favourite compliment for this week is for LetMeRepair, an international repairs and assembly company, whose mission it is to achieve the highest possible customer satisfaction.
Their customer, Annick, recently made use of their services and was amazed at the service they delivered:
“A few weeks ago my laptop was struck by lightening. As annoying as this [...]
Gym memberships: exercising your consumer rights
Published in February 11th, 2009
So one of your new year’s resolutions was to get into shape in 2009, and now that the dust has settled after the holidays, you are considering signing up to that gym down the road. In the initial flurry of enthusiasm though, with visions of the new-look, sleek, strong you parading before your eyes, be [...]
Tip of the Week: Debt 2009 – South Africans are drowning!
Published in February 9th, 2009
Posted by Dianne Shelton in Top Tips
Guest post by Andy Gilder.
Justmoney.co.za’s first poll for 2009 asked users about their debt situation and whether or not they were coping with their current levels of debt. While it is clear that many South Africans are in debt but under control, it is alarming to see how many are drowning in their repayments…
When asked [...]
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