A recent Mastercard survey shows that most South Africans shop online nowadays – which means that suppliers need to be on top of their game when it comes to customer service and managing their reputations on the Internet.

PC Direct, an online computer dealer, has definitely shown a great level of customer service according to their customer, John from Cape Town:

“Fantastic service! These guys really know what they’re doing when it comes to customer satisfaction.”

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If you have recently received great customer service, either on- or offline, you can use getclosure! to submit your compliment and we will make sure that it is delivered to the appropriate person at the organisation that you would like to compliment.