In the past week three consumers have submitted fantastic compliments about Cell C’s customer service. Cell C has also been rated highly in getclosure!’s customer centricity ratings most consumers were satisfied with the outcome of their complaints and gave Cell C a thumbs up for how quickly they responded to the complaints.
Here are the three [...]
This conference will highlight the impact which the Act will have on both retail and wholesale businesses. Topics which will be addressed include how businesses will have to change the way they communicate with their customers and the fact that consumers have a right to fair, just and reasonable terms and conditions.
getclosure Director Patrick [...]
Not only do consumers have to pay more for their food, electricity and petrol; the price of parking also went up in Cape Town as of 1 July.
Below is a table taken from the City Improvement District website with regard to the parking tariffs for 2009 and 2010:
According to the City of Cape Town, the [...]
Although the winter holidays seems to have come to an end, consumers are already planning their holidays for the festive season. Planning ahead is particularly important for anyone planning to go overseas, due the fact that the Department of Home Affairs has been experiencing difficulties achieving the required passport output.
According to a statement released by [...]
All motor vehicle owners know how important it is to have their cars serviced on a regular basis and also how expensive it can be. So when you receive both great service and value for money, you will definitely make use of that company’s service again, right?
Well, recently Ebrahim received great service from his local [...]
When the getclosure head office relocated to Cape Town a couple of months ago Lucinda joined our team. She is incredibly hard working, efficient and a pleasure to have in the office and I’d like to extend a warm welcome to her on behalf of the entire getclosure team.
1. What is your position at getclosure?
Operational [...]
This week I’m going to focus on what the Act has to say about the consumer’s right to privacy. If you’re fed up with random calls from sales people that are trying to sell you dubious products and deals at the most inconvenient times of day then read on, I think this post may [...]
Guest post by the Rocking the Daisies team.
We are all in such a rush these days. It‘s just work and more work, chores, shopping, entertaining going to the gym… As a result, we end up forgetting about what is really important - our health and the environment.
Think! is a shoe label designed in Austria and [...]
Customer service has become more important than ever, amidst the current conditions facing consumers. With the country currently in recession, and the high price we are paying for food, it is reassuring to see that there are companies, especially in the food industry, who are taking it upon themselves to ensure that their relationships with [...]
Consumers no longer need to be concerned about the danger of carrying bundles of cash to the petrol station in order to pay for petrol. This is because the Department of Minerals and Energy has declared that consumers are now allowed to pay for petrol with their credit cards.
This will hopefully combat crime at petrol [...]
