This conference will highlight the impact which the Act will have on both retail and wholesale businesses. Topics which will be addressed include how businesses will have to change the way they communicate with their customers and the fact that consumers have a right to fair, just and reasonable terms and conditions.
getclosure Director Patrick Deale will be speaking at the conference at 10:45 on 19 August about how the Consumer Protection Act will impact on a company’s reputation, good will and financial strength. He will explain that as well as being the law, it makes good business sense to comply with the requirements in the Consumer Protection Act.
Where: The Arena, Fourways, Johannesburg
When: 19 – 20 August 2009
How to register: tel – 011 793 3076
fax – 086 548 2440
email – lorraine@csdtraining.co.za
Cost*: R4990.00 excl, R5688,60 incl
*getclosure has negotiated a 20% discount for all their suppliers: simply include “GETCLOSURE” as the code when registering to qualify.
Who is speaking: ICASA, UNISA, Simplified, getclosure!, Logan Attorneys, Deneys Reitz Inc, Onlineombud.com, Hahn & Hahn Attorneys, Werksmans Advisory Services, Department of Trade & Industry, South African National Consumer Union.
Who should attend: Compliance managers, legal advisors, marketing managers and executives, product development managers, brand managers, research and development managers and Manufacturers in all sectors, suppliers, FMCGs, Franchises and any other person dealing with customers.
getclosure Sales and Marketing Manager Richard Wright will also be attending the conference. Please contact him on richard@getclosure.co.za if you would like to set up a meeting with him while he is in Johannesburg to discuss subscription packages to the getclosure complaints management service.
Visit the getclosure website to find out more about the Consumer Protection Act and how it will affect you. The Shop-X Conference and Expo is another CPA event worth attending (20 -22 August), click here to find out more.
