Tip of the Week: Green Travel

Published in August 28th, 2009

Posted by Emma Donovan in Tip of the Week

Guest post by the Rocking the Daisies team.
As South Africa’s premier eco-friendly music and lifestyle festival, Rocking the Daisies (RTD) collaborates with reputable green partners every year, incorporating innovative, environmentally conscious initiatives into the festival and spreading the message of ‘play hard, tread lightly’.
Says Brian Little, Festival Director: “Our mission is to not only educate [...]

Compliment of the Week: Screamer Telecoms

Published in August 27th, 2009

Posted by Dianne Shelton in Compliment of the Week

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Screamer Telecoms, a wireless telecommunications network, is the recipient of the nicest compliment received via getclosure! this week. A customer’s experience with a brand is always made that much more pleasant when dealing with friendly, helpful employees.

Russell was very impressed with the feedback he received from a consultant at Screamer Telecoms’ head office regarding his [...]

Consumer Protection Act Series #5

Published in August 25th, 2009

Posted by Emma Donovan in Consumer Legislation & Regulation

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Following on from my last news snippet about fixed-term contracts, I’m going explain what the Consumer Protection Act says about pre-authorisation requirements of repair or maintenance work in this article.
Question of the Week: Can suppliers charge more than they quote for?
The short answer is no. Not unless you have authorised them to continue working once [...]

Tip of the Week: In case of emergency

Published in August 24th, 2009

Posted by Dianne Shelton in Tip of the Week

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For those of you who drive to work, I’m sure that you’re aware of the fact that there more cars travelling on the road nowadays, which means that there may be an increased possibility of being involved in a car accident of some sort. It is important to know that if this unfortunate event does [...]

Shop-X Conference in Cape Town

Published in August 20th, 2009

Posted by Emma Donovan in General

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Following on from their recent Conference and Expo in Johannesburg, Shop-sa will be hosting an Expo at the Cape Town International Convention Centre from 15 - 16 September 2009. It is designed to help resellers, store owners, secretaries and procurement officials source new products and meet key decision makers.
The Expo showcases all the latest stationery [...]

Compliment of the Week: Appliance King

Published in August 20th, 2009

Posted by Emma Donovan in Compliment of the Week

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Congratulations to the Durban branch of Supplier King for receiving the getclosure Compliment of the Week:
At last, a repair company that knows what they are doing. My wife is very impressed with the short time your technicians took to repair our fridge. I have recommended your company to most of my friends and family. [...]

Check out the getclosure CPA presentation

Published in August 19th, 2009

Posted by Emma Donovan in Consumer Legislation & Regulation

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In his presentation at the CSD Conference today, getclosure Director Patrick Deale explained why it makes good business sense to comply with the Consumer Protection Act. Click here to view his presentation on SlideShare.
Patrick will also be speaking about the Act at the Shop X Conference tomorrow, so if you’re in Johannesburg it would [...]

Do It Day: 18 September 2009

Published in August 17th, 2009

Posted by Dianne Shelton in News Update

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In a month’s time, South Africans will team up to celebrate Do It Day, a GreaterGood SA campaign dedicated to helping others through volunteer initiatives. The day aims to bring people together to use their skills and knowledge to contribute to the development of our country.

There are a number of projects dedicated to Do It [...]

Credit Card Debt and Mortgages are playing on the minds of South Africans

Published in August 14th, 2009

Posted by Emma Donovan in General

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Guest post by Andy Gilder.
When asked the question “What is your greatest financial concern?” respondents in last month’s FNB powered Justmoney poll were torn between listing credit card debt or the inability to attain a bond as their biggest financial worry.
Respondents participated in the poll throughout the month of July and were hard pressed to [...]

Compliment of the Week: CNA

Published in August 13th, 2009

Posted by Emma Donovan in Compliment of the Week

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Rated as the top supplier in the getclosure customer centricity ratings for the past seven days, and with the getclosure compliment of the week under their belt, CNA are certainly doing something right when it comes to customer service:

I would like to compliment CNA on their quick response at solving the issue on hand and [...]

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