In her latest article in the Mail & Guardian, Fisher-French succinctly describes why she tried out the getclosure service, what she thought of it, and what South African suppliers get out of it. Click here to read the article now.
We’d love to hear your feedback too. Please feel free to leave a comment here [...]
First-hand account of the getclosure service by Maya Fisher-French
Published in November 30th, 2009
Posted by Emma Donovan in News Update
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Compliment of the Week: ABSA
Published in November 26th, 2009
Posted by Lucinda Carolus in Top Rated
ABSA has done a fantastic job by assisting one of their customers, Nomathemba, who is very happy with the outcome of her complaint. This is definitely a true reflection of what customer service is all about. Well done, ABSA!
“Excellent customer care and support was received with the delay in the payment of my bond. [...]
Tiger Brands launches the Eat Well, Live Well Campaign
Published in November 25th, 2009
Posted by Emma Donovan in Consumer Awareness
This campaign sets out to improve consumer awareness when it comes to nutrition, and to help consumers make informed, healthy purchasing decisions. We spoke to Bongiwe Njobe, the Tiger Brands Executive Director for Corporate Sustainability to find out more:
How will consumers know when they are buying an Eat Well Live Well product?
They will see [...]
Consumer Protection Act Series #8 – Examining goods before purchase
Published in November 23rd, 2009
Posted by Emma Donovan in SA Legislation
Have you ever been lured into purchasing a gorgeous looking (or sounding) product from a catalogue and then been horrified when it arrives and barely resembles the description of what you’ve ordered?
Luckily, this will be a thing of the past once the Consumer Protection Act comes into effect in October 2010, as suppliers will have [...]
Compliment of the Week: Steers
Published in November 19th, 2009
Posted by Lucinda Carolus in Top Rated
We as consumers work hard for our money and as a result we like to spend our money on good quality products. So when we visit a fast food outlet, we expect good quality food with exceptional customer service, and this is exactly what Madelein experienced recently when she visited the Meyersdal branch of Steers.
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