http://www.getclosure.co.za/blog/2009/11/23/consumer-protection-act-series-8-%e2%80%93-examining-goods-before-purchase/ Complaints made easy! Sat, 11 Feb 2012 19:33:48 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.getclosure.co.za/blog/2009/11/23/consumer-protection-act-series-8-%e2%80%93-examining-goods-before-purchase/comment-page-1/#comment-2696 Patrick Deale Fri, 04 Mar 2011 12:34:05 +0000 http://www.getclosure.co.za/blog/?p=1316#comment-2696 This is an example of a direct marketing sale. You can return the DVD and claim a refund of the deposit during “cooling off” period – which is 5 days from the date of purchase (the date you paid the deposit) This is an example of a direct marketing sale. You can return the DVD and claim a refund of the deposit during “cooling off” period – which is 5 days from the date of purchase (the date you paid the deposit)

]]> http://www.getclosure.co.za/blog/2009/11/23/consumer-protection-act-series-8-%e2%80%93-examining-goods-before-purchase/comment-page-1/#comment-2659 Konsoomer Wed, 09 Feb 2011 05:01:47 +0000 http://www.getclosure.co.za/blog/?p=1316#comment-2659 If I pay a deposit on say a DVD which can only be seen on a flyer if when it arrives I do not want it must the deposit be refunded or can they insist on keeping it as a credit against some other purchase? If I pay a deposit on say a DVD which can only be seen on a flyer if when it arrives I do not want it must the deposit be refunded or can they insist on keeping it as a credit against some other purchase?

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