Comments on: Compliment of the Week: ABSA http://www.getclosure.co.za/blog/2009/11/26/compliment-of-the-week-absa-2/ Complaints made easy! Fri, 10 Feb 2012 14:45:42 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Lucinda Carolus http://www.getclosure.co.za/blog/2009/11/26/compliment-of-the-week-absa-2/comment-page-1/#comment-1132 Lucinda Carolus Tue, 15 Dec 2009 08:38:23 +0000 http://www.getclosure.co.za/blog/?p=1323#comment-1132 Hi Wolrab If you feel you still not getting any joy from ABSA and would like to escalate the matter, I would encourage you to contact the <a href="http://www.getclosure.co.za/Ombudsman-for-Banking-Services/gca23" rel="nofollow">Ombudsman for Banking Services.</a> Hi Wolrab

If you feel you still not getting any joy from ABSA and would like to escalate the matter, I would encourage you to contact the Ombudsman for Banking Services.

]]> By: wolrab http://www.getclosure.co.za/blog/2009/11/26/compliment-of-the-week-absa-2/comment-page-1/#comment-1128 wolrab Fri, 11 Dec 2009 13:54:51 +0000 http://www.getclosure.co.za/blog/?p=1323#comment-1128 You were lucky - I have been waiting for over a week for them to return a voicemail (left after waiting 16 minutes for a consultant last Friday morning) and also 3 emails to actionline@absa.co.za (despite a reply to one of them giving a complaint number and saying that they would get in touch by the latest 9th December) and also filling in an online complaint on their website. Their solution to the Getclosure complaint generated, which detailed everything again, was to email actionline! Yeah, sure. Guess what my reply was.... You were lucky – I have been waiting for over a week for them to return a voicemail (left after waiting 16 minutes for a consultant last Friday morning) and also 3 emails to actionline@absa.co.za (despite a reply to one of them giving a complaint number and saying that they would get in touch by the latest 9th December) and also filling in an online complaint on their website. Their solution to the Getclosure complaint generated, which detailed everything again, was to email actionline! Yeah, sure. Guess what my reply was….

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