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Fun in the Sun with Amazing Vouchers and getclosure! – Competition winners

Published in December 15th, 2009
Posted by Lucinda Carolus in Competitions
No Comments

Congratulations! to the first two winners in our Fun in the Sun competition, Genel Edom and Jessie Vallavunthram. They have each won themselves a 12 month Amazing Vouchers Smart membership package.
We contacted our winners to inform them of the good news, and they had the following to share:
How does it feel being one our lucky [...]

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Need A Dream Holiday? Here’s How To Avoid Travel Nightmares!

Published in December 15th, 2009
Posted by Lucinda Carolus in General, Tip of the Week
No Comments

The festive season is upon us and we all know what this means - holidays! Yes, most people are planning to visit the beaches, do some traveling, visit family and friends and just basically chill and have a good time. However; in preparation for these holidays, there are many arrangements that needs to be made [...]

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Compliment of the Week: Defy

Published in December 10th, 2009
Posted by Lucinda Carolus in Compliment of the Week
No Comments

Defy has done a fantastic job to display good customer service and retain a customer after she submitted a complaint against them. Elain was impressed with the efficient way in which Defy dealt with her complaint. She had the following to say:

“I bought a Defy Double Door fridge from Makro. When the fridge was delivered [...]

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Consumer Protection Act Series #9 – Delivery of goods and services

Published in December 9th, 2009
Posted by Emma Donovan in Consumer Legislation & Regulation
1 Comment

Suppliers that are a bit sloppy when it comes to product or service deliveries need to pick up their game to meet the requirements of the Consumer Protection Act next year.
Question of the Week: What are a consumer’s rights with respect to delivery of goods or services?
Consumers have a right to receive goods or services [...]

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Compliment of the Week: Telkom

Published in December 3rd, 2009
Posted by Lucinda Carolus in Compliment of the Week
No Comments

It is just so fantastic to hear stories about great staff doing great work when serving their customers. This week the getclosure compliment goes to Telkom and their staff member Masogo for offering amazing service.

A HUGE compliment to Masogo Buffel at Telkom’s Customer Care division!
After trying to get assistance to change my Telkom line to [...]

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Fun in the Sun with Amazing Vouchers and getclosure!

Published in December 2nd, 2009
Posted by Emma Donovan in Competitions
No Comments

Are you ready for some fun and pampering this summer? If so, be sure to enter our latest competition and stand a chance to win one of the fantastic prizes sponsored by Amazing Vouchers.
The grand prize is an amazing vacation for you and three friends, valued at R10 000. There are also six [...]

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