Comments on: Consumer Protection Act Series #9 – Delivery of goods and services http://www.getclosure.co.za/blog/2009/12/09/consumer-protection-act-series-9-%e2%80%93-delivery-of-goods-and-services/ Complaints made easy! Wed, 28 Jul 2010 08:20:51 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Emma Donovan http://www.getclosure.co.za/blog/2009/12/09/consumer-protection-act-series-9-%e2%80%93-delivery-of-goods-and-services/comment-page-1/#comment-1666 Emma Donovan Thu, 15 Apr 2010 14:49:32 +0000 http://www.getclosure.co.za/blog/?p=1354#comment-1666 Hi JC, according to Chapter 2, Part H, Section 56 of the Consumer Protection Act, consumers can return goods within 6 months of when they were delivered, without penalty and at the suppliers risk and expense. The consumer can decide whether they want a full refund or for the goods to be repaired or replaced. Hi JC, according to Chapter 2, Part H, Section 56 of the Consumer Protection Act, consumers can return goods within 6 months of when they were delivered, without penalty and at the suppliers risk and expense. The consumer can decide whether they want a full refund or for the goods to be repaired or replaced.

]]> By: jc http://www.getclosure.co.za/blog/2009/12/09/consumer-protection-act-series-9-%e2%80%93-delivery-of-goods-and-services/comment-page-1/#comment-1157 jc Thu, 07 Jan 2010 12:37:23 +0000 http://www.getclosure.co.za/blog/?p=1354#comment-1157 Hi there, I've looked at your posts on the consumer protection act, but I haven't seen anything referring to the right of the customer to return faulty goods. I'm currently in Germany and am very impressed by the fact that you are legally allowed to return anything defected for a full refund within 2 years (if you kept the receipt). Does South African law and the consumer act in general have anything similar? Thanks JC Hi there,

I’ve looked at your posts on the consumer protection act, but I haven’t seen anything referring to the right of the customer to return faulty goods.

I’m currently in Germany and am very impressed by the fact that you are legally allowed to return anything defected for a full refund within 2 years (if you kept the receipt).

Does South African law and the consumer act in general have anything similar?

Thanks
JC

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