08000-RESCUE is a 24 hour toll-free helpline for human trafficking victims and a platform for consumers to give tip-off information. This joint initiative between The Salvation Army and BE HEARD, an organization with ten years experience in operating anonymous tip-off services, was launched in Johannesburg on 27 January 2010.
Initially the helpline operators will be [...]
Human trafficking helpline: dial 08000-RESCUE
Published in January 29th, 2010
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Compliment of the Week: Nedbank
Published in January 28th, 2010
Posted by Lucinda Carolus in Compliment of the Week
Nedbank, one of the leading retail banks in South Africa made quite an impression on Tshidi when assisting her to open up a new bank account. Judging from her compliment below, Nedbank has managed to gain and retain a future loyal customer.
“Good service from Kabelo Maponyane at Nedbank, I opened my new account there & [...]
Social Network Suicide
Published in January 25th, 2010
Posted by Emma Donovan in Monday Madness
Have you ever felt a longing to “delete all your energy sucking social-networking profiles, kill your fake virtual friends, and completely do away with your Web2.0 alterego”? If so, the Web 2.0 Suicide Machine will be right up your street. Basically it enables you to remove every trace of yourself from Facebook, Twitter, [...]
Tip of the Week: How to protect your domain name
Published in January 22nd, 2010
Posted by Emma Donovan in Tip of the Week
According to a recent article on Bizcommunity, many South African domain names are at risk because their domain registration details are incorrect.
Why this is a problem:
If your listed email address is wrong, you will be excluded from any form of control of the domain and will not receive your billing invoice (resulting in your site [...]
Compliment of the Week: Patio Warehouse
Published in January 21st, 2010
Posted by Lucinda Carolus in Compliment of the Week
It is just so refreshing to know that when you purchase goods that have a material defect, there are companies that you can call and receive immediate positive assistance from. Patio Warehouse, a well recognized patio furniture and accessories store, is a great example, demonstrated by the way they dealt with Linda’s complaint:
“I am so [...]
Consumer Protection Act Series #10 – Right to return goods
Published in January 21st, 2010
Posted by Emma Donovan in Consumer Legislation & Regulation
Once the Consumer Protection Act (CPA) comes into effect in October 2010, refund policies will have to conform to the following guidelines.
Question of the Week: I recently bought a product from a mail order catalogue, but am not happy with what arrived in the post. Will the Consumer Protection Act make it any easier for [...]
SA involvement in Haiti
Published in January 20th, 2010
Posted by Emma Donovan in News Update
The online coverage, empathy, suggestions and feedback about the Haiti earthquake victims has been remarkable, especially as it can be traced to people from such a diverse range of cultures and countries.
A big thumbs up must go out to all South African individuals and organisations that have contributed in some way. Particular mention must [...]
Final winners of the getclosure! – Amazing Vouchers Competition
Published in January 19th, 2010
Posted by Emma Donovan in General
Congratulations are in order for Sananea Dithole who has won the grand prize of a vacation worth R10 000 in our latest competition!! We’re thrilled to be giving away such an awesome prize to one of our customers, and look forward to hearing all about it.
We’re also happy to announce that our final round [...]
SA Wi-Fi to go Sky High
Published in January 18th, 2010
Posted by Emma Donovan in News Update
WirelessG announces that in-flight, high speed internet will be available in sub-Saharan Africa in the next couple of months. G-connect users will be able to use their current accounts on flights, and other consumers will be able to pay to access the service. Click here to read the full story.
It will be interesting [...]
Compliment of the Week: Dial Direct
Published in January 14th, 2010
Posted by Lucinda Carolus in Compliment of the Week
We all know how frustrating claiming insurance can be, so it’s refreshing to hear a story about a supplier that managed to exceed their customers expectations and deliver exceptional service. A very happy and pleased Dial Direct customer had the following to share:
Thank you for excellent service provided by Zunaid at Dial Direct.
He assisted me [...]
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