Once the Consumer Protection Act (CPA) comes into effect in October 2010, refund policies will have to conform to the following guidelines.
Question of the Week: I recently bought a product from a mail order catalogue, but am not happy with what arrived in the post. Will the Consumer Protection Act make it any easier for [...]
Consumer Protection Act Series #10 – Right to return goods
Published in January 21st, 2010
Posted by Emma Donovan in SA Legislation
162 Comments
SA involvement in Haiti
Published in January 20th, 2010
Posted by Emma Donovan in News Update
The online coverage, empathy, suggestions and feedback about the Haiti earthquake victims has been remarkable, especially as it can be traced to people from such a diverse range of cultures and countries.
A big thumbs up must go out to all South African individuals and organisations that have contributed in some way. Particular mention must [...]
Final winners of the getclosure! – Amazing Vouchers Competition
Published in January 19th, 2010
Posted by Emma Donovan in General
Congratulations are in order for Sananea Dithole who has won the grand prize of a vacation worth R10 000 in our latest competition!! We’re thrilled to be giving away such an awesome prize to one of our customers, and look forward to hearing all about it.
We’re also happy to announce that our final round [...]
SA Wi-Fi to go Sky High
Published in January 18th, 2010
Posted by Emma Donovan in News Update
WirelessG announces that in-flight, high speed internet will be available in sub-Saharan Africa in the next couple of months. G-connect users will be able to use their current accounts on flights, and other consumers will be able to pay to access the service. Click here to read the full story.
It will be interesting [...]
Compliment of the Week: Dial Direct
Published in January 14th, 2010
Posted by Lucinda Carolus in Top Rated
We all know how frustrating claiming insurance can be, so it’s refreshing to hear a story about a supplier that managed to exceed their customers expectations and deliver exceptional service. A very happy and pleased Dial Direct customer had the following to share:
Thank you for excellent service provided by Zunaid at Dial Direct.
He assisted me [...]
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