PayPal has become a hot topic for discussion since FNB announced their exclusive Top Up and Withdraw service with PayPal last week.
FNB customers can now use PayPal to receive payments for goods and services online (previously South Africans could only use PayPal to make payments). The two major benefits are that it is quick [...]
Looking at PayPal in action in SA
Published in March 31st, 2010
Posted by Emma Donovan in General
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Nestlé surrenders to power of social media
Published in March 29th, 2010
Posted by Emma Donovan in Tech Talk
In a recent News24 column, Alistair Fairweather uses a Greenpeace campaign against Nestlé to demonstrate how powerful “desktop activism” and social media campaigns can be once they begin to snowball and gain momentum.
Fairweather concludes that “desktop activism” is the start of a movement – not a movement in itself: “does desktop activism replace real world [...]
The broadband price war is here
Published in March 26th, 2010
Posted by Emma Donovan in Tech Talk
After MWEB announced last week that it would be offering uncapped broadband for the first time, rival @lantic shot back the next day with a similar offer, and Afrihost has just undercut both providers with their new uncapped packages.
On 18 March 2010 MWEB announced that it will offer uncapped broadband packages in South Africa. [...]
Compliment of the Week: Dell
Published in March 25th, 2010
Posted by Emma Donovan in Top Rated
Having staff members that are both friendly and knowledgeable is a winning formula when it comes to customer retention. The following feedback submitted about Dell on getclosure is a great example of this:
“Fantastic service in computer parts replacement for my Dell Inspiron 910. Great technical assistance and next day courier delivery with no questions [...]
Compliment of the Week: Vodaworld
Published in March 18th, 2010
Posted by Mduduzi Ndlovu in Top Rated
Good customer service is never forgotten, and it’s great when consumers share their positive experience. Rowley Medlin had this to say about VodaWorld:
“Last week I complained about the incredibly low volume of my message alert on my brand new Nokia X3. Today I went back to Midrand VodaWorld and I was helped by Ashley. He [...]
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