We are just coming out of recession and money is tight. Getting over billed is the last thing anyone needs right now. But you will be happy to know that when such problems arise, there are suppliers out there who will listen and will keep you in-the-loop on how your problem is being resolved. Alan Ritz is one happy customer and had this to share about Virgin Mobile:

“Tebogo at head office [Virgin Mobile] sorted out the overcharges on my account. She returned my calls and called back every time there was progress on this matter and kept me informed and up to date with what was happening. A pleasure to deal with her in accounts!”

Submit a compliment on www.getclosure.co.za and let’s share your experiences of great customer service.