On the show this week, the Carte Blanche Consumer team will investigate online fraud and give us an update on the computer issues at the Joburg City Council. The team will also look in to the notion that the customer is always right, with reference to the retail industry in particular. Look out for [...]
Carte Blanche Consumer: tactics to avoid email scams
Published in June 23rd, 2010
Posted by Emma Donovan in Consumer Awareness
2 Comments
Google to digitalise over 300 000 Austrian library books
Published in June 21st, 2010
Posted by Loyiso Kilishe in News Update
The Austrian library project has one of the five biggest collections of 16th to 19th century literature in the world and Google has managed to get a piece of the pie.
On 15 June 2010 Austria’s national library (ONB) announced that it has struck a €30 million (about R270 million) deal with US Internet giant Google [...]
Compliment of the Week: Vodacom
Published in June 17th, 2010
Posted by Loyiso Kilishe in Top Rated
It often takes a while to get a problem solved in a corporate customer care department. An impressive job was done by Vodacom, when they dealt with one of their customer’s queries efficiently and promptly. Mr du Plessis received excellent service and he had this to share:
“Thank you for the excellent service i received. the [...]
Getting to grips with SA’s R200 note recall
Published in June 15th, 2010
Posted by Loyiso Kilishe in Consumer Awareness
There has been much debate and confusion around the recall of the old South African R200 note. To settle all queries and concerns, Standard Bank has put together some useful information to help you manage and understand the process better.
What you need to know:
The South African Reserve Bank (SARB) is taking all R200 notes that [...]
Funeral policy pitfalls
Published in June 11th, 2010
Posted by Emma Donovan in SA Legislation
Following on from our last blog post about long-term insurance, here are some points to keep in mind when taking out a funeral policy:
Make sure that the salesperson you are dealing with has a licence from the Financial Services Board to sell insurance by asking them to show you their licence.
If the funeral policy is [...]
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