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	<title>Getclosure Blog &#187; Brian Pitt</title>
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	<description>Complaints made easy!</description>
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		<title>From the Team: Technical updates at getclosure!</title>
		<link>http://www.getclosure.co.za/blog/2008/12/22/from-the-team-technical-updates-at-getclosure/</link>
		<comments>http://www.getclosure.co.za/blog/2008/12/22/from-the-team-technical-updates-at-getclosure/#comments</comments>
		<pubDate>Mon, 22 Dec 2008 09:36:27 +0000</pubDate>
		<dc:creator>Brian Pitt</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[About getclosure!]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[technical updates]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=436</guid>
		<description><![CDATA[
			
				
			
		
It is almost Christmas and all us techies are seriously looking forward to a bit of a holiday.
As one would expect, we have found ourselves pushing hard to get our last few jobs done before we are permitted to put our laptops on standby for a few weeks. Fortunately we have managed to deploy all [...]]]></description>
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		<title>From the Team: Improving complaint resolution during difficult economic times</title>
		<link>http://www.getclosure.co.za/blog/2008/11/03/from-the-team-improving-complaint-resolution-during-difficult-economic-times/</link>
		<comments>http://www.getclosure.co.za/blog/2008/11/03/from-the-team-improving-complaint-resolution-during-difficult-economic-times/#comments</comments>
		<pubDate>Mon, 03 Nov 2008 08:29:07 +0000</pubDate>
		<dc:creator>Brian Pitt</dc:creator>
				<category><![CDATA[Business Blitz]]></category>
		<category><![CDATA[About getclosure!]]></category>
		<category><![CDATA[complaint resolution]]></category>
		<category><![CDATA[economic]]></category>
		<category><![CDATA[financial]]></category>
		<category><![CDATA[suppliers]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=254</guid>
		<description><![CDATA[
			
				
			
		
 
As we all know there is turmoil in the world economy at the moment. Most South African&#8217;s hoped that we were far enough away from the US sub-prime crisis to not be too affected by it, but unfortunately it seems that we are experiencing a degree of financial and economic pain.
While this has been [...]]]></description>
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		<title>From the Team: the value of compliments</title>
		<link>http://www.getclosure.co.za/blog/2008/09/16/from-the-team-the-value-of-compliments/</link>
		<comments>http://www.getclosure.co.za/blog/2008/09/16/from-the-team-the-value-of-compliments/#comments</comments>
		<pubDate>Tue, 16 Sep 2008 08:13:07 +0000</pubDate>
		<dc:creator>Brian Pitt</dc:creator>
				<category><![CDATA[Business Blitz]]></category>
		<category><![CDATA[About getclosure!]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[compliments]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[supplier]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=198</guid>
		<description><![CDATA[
			
				
			
		
 
Since my last blog post on 21 July 2008 getclosure! has recorded the two busiest months since the site went live about a year ago.  Fortunately most people think our website is doing a pretty good job, but we are regularly made aware of little changes that would make the site even more informative [...]]]></description>
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		<title>From the Team: we are responding to user requests</title>
		<link>http://www.getclosure.co.za/blog/2008/07/21/from-the-team-we-are-responding-to-user-requests/</link>
		<comments>http://www.getclosure.co.za/blog/2008/07/21/from-the-team-we-are-responding-to-user-requests/#comments</comments>
		<pubDate>Mon, 21 Jul 2008 16:24:38 +0000</pubDate>
		<dc:creator>Brian Pitt</dc:creator>
				<category><![CDATA[News Update]]></category>
		<category><![CDATA[About getclosure!]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[links]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[suggestions]]></category>
		<category><![CDATA[updates]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=96</guid>
		<description><![CDATA[
			
				
			
		
Thanks to all the feedback we got from our &#8220;Rate Our Website&#8221; competition, we have been able to make some enhancements to our site and system with a specific focus on user benefits.
There are a lot of exciting additional features due to be launched with our next major update which will happen in about two [...]]]></description>
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		<title>From the Team: Exciting new update to the getclosure! website</title>
		<link>http://www.getclosure.co.za/blog/2008/06/02/from-the-team-exciting-new-update-to-the-getclosure-website/</link>
		<comments>http://www.getclosure.co.za/blog/2008/06/02/from-the-team-exciting-new-update-to-the-getclosure-website/#comments</comments>
		<pubDate>Mon, 02 Jun 2008 07:33:34 +0000</pubDate>
		<dc:creator>Brian Pitt</dc:creator>
				<category><![CDATA[News Update]]></category>
		<category><![CDATA[About getclosure!]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[GreatService]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=47</guid>
		<description><![CDATA[
			
				
			
		
A few words from the technical department…
We are pleased to announce that we have deployed yet another update to the getclosure! website.  Being a new site, we are continuously enhancing and improving the visual appeal and functionality of the site with the goal of providing the most user friendly and effective online portal for [...]]]></description>
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