The Presidency hotline has been up and running now for just over two weeks. The aim of the hotline is to let disgruntled citizens call the President’s office on a toll-free number (17737) and lodge their queries or complaints about government inefficiency.
According to an article on The Mail and Guardian Online, the hotline received more [...]

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Guest post by the Rocking the Daisies team.

In October 2007, Collect-a-Can made a Guinness World Record of collecting the most steel cans in one month. Almost two million steel cans were collected. According to Mathabo Phomane, PR and marketing manager for Collect-a-Can,  they are determined to break their own record this year.

The media partner for [...]

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It is often the little things which we do not expect which make for a great customer service experience.
Justin recently made a purchase from Game in Somerset Mall, and had the following compliment to give:
“I phoned Game to enquire about a microwave. I spoke to a salesman, Sam. He was very efficient and could give me [...]

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Identity fraud is becoming more common than you think. A recent study in the UK, run by Yougov, estimated that one in eight adults have been the victims of identity fraud. As awful as these statistics are, there are local measures set in place to prevent consumers from becoming victims of ID fraud.

Wendy Knowler writes [...]

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South Africa’s law on smoking was recently amended, and are becoming stricter as they continue to prohibit smoking in certain areas.

The Tobacco Products Control Amendment Act, No. 23 of 2007, recently approved by President Jacob Zuma, aims to control smoking in public places, such as restaurants, pubs and bars, and reduce the amount of smoking [...]

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