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	<title>Getclosure Blog &#187; Emma Donovan</title>
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	<description>Complaints made easy!</description>
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		<title>Compliment of the week: African Bank</title>
		<link>http://www.getclosure.co.za/blog/2012/02/03/compliment-of-the-week-african-bank-3/</link>
		<comments>http://www.getclosure.co.za/blog/2012/02/03/compliment-of-the-week-african-bank-3/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 13:54:15 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[bank]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[feedback]]></category>

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		<description><![CDATA[
			
				
			
		
Congratulations to African Bank for making customer service a top priority:
&#8220;My sincerest appreciation towards Mr Keren, branch manager at the Upington branch, for his serious and immediate effort to solve the complaint I had about services from African Bank. With respect I commend an appraisal for his professional approach and friendly manner in which he [...]]]></description>
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		<title>Compliment of the week: Cell C</title>
		<link>http://www.getclosure.co.za/blog/2012/01/27/compliment-of-the-week-cell-c-9/</link>
		<comments>http://www.getclosure.co.za/blog/2012/01/27/compliment-of-the-week-cell-c-9/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 14:51:19 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[CellC]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[efficient]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=2997</guid>
		<description><![CDATA[
			
				
			
		
Cell C has received a whole string of compliments on the Getclosure site in the last couple of days. It&#8217;s great to hear that they are responding to feedback so quickly and effectively. Here is the latest one:

&#8220;&#8230;this complaint was dealt with immediately&#8230; i received an email and a phone call within 2 hours of [...]]]></description>
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		<title>Compliment of the week: Multichoice, Randburg</title>
		<link>http://www.getclosure.co.za/blog/2012/01/20/compliment-of-the-week-multichoice-randburg/</link>
		<comments>http://www.getclosure.co.za/blog/2012/01/20/compliment-of-the-week-multichoice-randburg/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 06:19:04 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[client-relationship]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[Multichoice]]></category>

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		<description><![CDATA[
			
				
			
		
There is nothing better than speedy, efficient service. Keep it up Multichoice:
&#8220;Took my faulty decoder (out of warranty) to be checked at the walk in centre. A faulty power supply was diagnosed and repaired in record time at NO CHARGE. I&#8217;m delighted, that&#8217;s what a good client relationship is all about.&#8221; &#8211; Ken

Companies need your [...]]]></description>
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		<title>Compliment of the week: Clicks</title>
		<link>http://www.getclosure.co.za/blog/2012/01/13/compliment-of-the-week-clicks-2/</link>
		<comments>http://www.getclosure.co.za/blog/2012/01/13/compliment-of-the-week-clicks-2/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 07:41:53 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[clicks]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[smile]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=2991</guid>
		<description><![CDATA[
			
				
			
		
Sometimes a smile is all it takes to brighten up someone&#8217;s day:
&#8220;On the spur of the moment I rushed into clicks store on my way home&#8230; I bought what I needed and was served at the cashiers by Mr. Vusi Malebe. What a pleasant experience &#8211; a big man with a bigger smile. Please make [...]]]></description>
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		<title>Compliment of the week: Virgin Mobile</title>
		<link>http://www.getclosure.co.za/blog/2012/01/06/compliment-of-the-week-virgin-mobile-10/</link>
		<comments>http://www.getclosure.co.za/blog/2012/01/06/compliment-of-the-week-virgin-mobile-10/#comments</comments>
		<pubDate>Fri, 06 Jan 2012 07:19:44 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=2987</guid>
		<description><![CDATA[
			
				
			
		
It&#8217;s always great to hear stories where our feedback service has facilitated quick and effective resolution of a complaint. Hats off to Virgin Mobile for being on the ball in the first week of 2012:
&#8220;My complaint was resolved within 20 minutes of logging the complaint on Getclosure, I am very pleased with the response from [...]]]></description>
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