This week, the Carte Blanche Consumer team tackle the issue of customer service at the Joburg City Council, look in to debt collectors knocking on consumers’ doors about outstanding fines and find out what you can do if you are battling to keep up with credit card payments.
Customer ‘Don’t Care’?
Carte Blanche is inundated with complaints [...]
A French software developer has invented a form of anti-Photoshop called Tungstene. This software can identify whether a photograph has been airbrushed or not, and the degree of change in a photograph. The French Defence Ministry and other customers are busy testing it at the moment.
Tungstene will certainly throw a spanner in the [...]
Here is a quick overview of what to look forward to on Carte Blanche Consumer this week:
Parvovirus
It’s a highly contagious airborne disease, accounting for up to 80% of deaths in puppies under eight weeks, and can often be attributed to backyard breeders, careless pet shops and ill-informed owners. Carte Blanche Consumer finds out how to [...]
We chatted to Judge Galgut, the Ombudsman for Long-term insurance to find out what consumers need to know before they take out long-term insurance, and what to do if they have a complaint. Here is what he had to say:
Broadly speaking long-term insurance is any insurance which includes life cover. More accurately, however, [...]
Although reports suggest that TopTV is struggling to keep up with demand, it sounds like their service is well worth the wait:
“I made a call to register as a new client and was attended to by a gentleman who identified himself as Steyn. Steyn impressed me with his conduct and professionalism as he went on [...]
Carte Blanche Consumer is planning to cover four hot topics this week, ranging from phoney money to prized parrot eggs:
Fake R200
Shops and the public have been warned to be on the look out for fake R200 notes. A million bucks’ worth of them is believed to be in circulation, ostensibly mass-produced in Lesotho. But how [...]
Residents of Eindhoven, Holland can report issues such as potholes and broken street lights via their iPhones, using a new app called BuitenBeter.
The app enables residents to take a photo, select an appropriate category and send it directly to their local city council. A combination of GPS and maps lets users pinpoint the exact location [...]
More than 2 000 adolescents in Mendoza, Argentina skipped a day of school due to the “Who will join the great Mendozan ditch-school day?” Facebook group.
As a result, Argentinean Judge Alfredo Dantiacq Sanchez has ordered Facebook to shut down groups created by minors to organize mass truancy from school. He has also ordered Facebook [...]
Guest post by Andy Gilder.
The way technology influences how South Africans go about their business is becoming more and more and apparent. Along with uncapped ADSL, PayPal and “mobile bank accounts” it’s becoming increasingly clear that South Africa is finally catching up to the rest of the world.
However, when it comes to banking and choosing [...]
You know you’re doing something right when you keep a customer for 40 years! A big thumbs up to Pick n Pay for their ongoing commitment to providing outstanding customer service:
Hi All,
Just to thank you for the resolution of my complaint.
The Pick n Pay manager at Ottery, Mr Luis Nunes, was very professional and helpful.
We [...]
