Today is World Aids Day, and we are reminded how important it is to observe such days as a nation. Yes, we hear about it everyday, we are told about the precautionary measures that we should take, but we are just hard of hearing?
If you are not infected you are some how affected. The big [...]
From the Team: World Aids Day 2008
Published in December 1st, 2008
Posted by Funiwe Mtshazo in From the Team
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From the Team: Delivering good customer service while working under pressure
Published in October 20th, 2008
Posted by Funiwe Mtshazo in From the Team
When faced with work pressure it is unlikely that the first thing which comes to mind is helping the customer with a smile and making sure that the customer is satisfied.
In clothing retail stores, banks and food stores when the queues are long, customers become impatient and the employees can feel the pressure of [...]
From the Team: Customer Service in a Taxi…
Published in September 8th, 2008
Posted by Funiwe Mtshazo in From the Team
The taxi industry is such a huge industry; it’s a business that has a huge demand. People rely on taxis to get to work, to school and to move around from one destination to another.
I use taxi’s to get to work and home, and it has caught my attention that the focus of the [...]
From the Team: A bit about our online chat service
Published in July 28th, 2008
Posted by Funiwe Mtshazo in From the Team
The first thing I do everyday when I walk into my office is ensure that live person pro is on…
This is a new feature on the getclosure! website, which allows me to chat with consumers as they browse through our pages. Consumers can now receive assistance without picking up the phone and making a call [...]
From the Team: Good Customer Service
Published in May 26th, 2008
It’s great to see that young people are starting to take note of what good customer service is. In the past people would just make a decision not to go back to that particular store where bad service was given to them, instead of demanding to be treated like they should as a [...]
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