Today is World Aids Day, and we are reminded how important it is to observe such days as a nation. Yes, we hear about it everyday, we are told about the precautionary measures that we should take, but we are just hard of hearing?
If you are not infected you are some how affected. The big [...]

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When faced with work pressure it is unlikely that the first thing which comes to mind is helping the customer with a smile and making sure that the customer is satisfied.
In clothing retail stores, banks and food stores when the queues are long, customers become impatient and the employees can feel the pressure of [...]

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The taxi industry is such a huge industry; it’s a business that has a huge demand. People rely on taxis to get to work, to school and to move around from one destination to another.
I use taxi’s to get to work and home, and it has caught my attention that the focus of the [...]

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The first thing I do everyday when I walk into my office is ensure that live person pro is on…
This is a new feature on the getclosure! website, which allows me to chat with consumers as they browse through our pages.  Consumers can now receive assistance without picking up the phone and making a call [...]

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It’s great to see that young people are starting to take note of what good customer service is. In the past people would just make a decision not to go back to that particular store where bad service was given to them, instead of demanding to be treated like they should as a [...]

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