We all would love to do out bit to help society, by donating time and/or money, but with our lives being as busy and chaotic as they are, it is often difficult to find the time to do these good deeds.
Social media has now made interacting with people so much easier and it allows us [...]

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As MTN is one of the largest mobile networks, with a high market share, it is reassuring to know that it is still working hard to improve its customer service. From the compliment given by Val Waldeck, it is clear that MTN and its staff still goes that extra mile when assisting their customers. She [...]

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The City of Johannesburg (COJ) is taking active steps to improve the lives of its citizens by introducing several initiatives including a unified call centre, which has been named “One City, One Number”. From October 2010 Joburg based consumers will  have one central point of contact for all their municipal queries and complaints.
According to executive [...]

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Everyone loves to experience great customer service when interacting with a company. So when you call up your insurance company and they offer you quick and efficient service, it is almost guaranteed that you will become a loyal customer for a very long time. Siphiwe Khumalo received such great service with MiWay Insurance that he [...]

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As consumers we are often quick to criticise and complain when we receive bad service or products from a particular company; but how often do you actually take the time to compliment a company when you receive good service?
With the launch of this year’s 702 Small Business Awards competition with Softline Pastel, you can now [...]

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