Following on from our last blog post about long-term insurance, here are some points to keep in mind when taking out a funeral policy:
Make sure that the salesperson you are dealing with has a licence from the Financial Services Board to sell insurance by asking them to show you their licence.
If the funeral policy is [...]
Once the Consumer Protection Act (CPA) comes into effect in October 2010, refund policies will have to conform to the following guidelines.
Question of the Week: I recently bought a product from a mail order catalogue, but am not happy with what arrived in the post. Will the Consumer Protection Act make it any easier for [...]
Suppliers that are a bit sloppy when it comes to product or service deliveries need to pick up their game to meet the requirements of the Consumer Protection Act next year.
Question of the Week: What are a consumer’s rights with respect to delivery of goods or services?
Consumers have a right to receive goods or services [...]
Have you ever been lured into purchasing a gorgeous looking (or sounding) product from a catalogue and then been horrified when it arrives and barely resembles the description of what you’ve ordered?
Luckily, this will be a thing of the past once the Consumer Protection Act comes into effect in October 2010, as suppliers will have [...]
The general trend in society at the moment is for everyone to cram as much as possible into each day, which sometimes results in double booking or missing a meeting or appointment. Try to keep track of all your appointments, as you may have to pay a penalty or lose your deposit if you [...]
In a recent post we explained what limitations the Consumer Protection Act places on Direct Marketers. Despite these limitations, many people are still lured in by the tempting packages that direct marketers have on offer, and only really think about the financial consequences of what they’ve signed up for once it’s too late! [...]
Following on from my last news snippet about fixed-term contracts, I’m going explain what the Consumer Protection Act says about pre-authorisation requirements of repair or maintenance work in this article.
Question of the Week: Can suppliers charge more than they quote for?
The short answer is no. Not unless you have authorised them to continue working once [...]
In his presentation at the CSD Conference today, getclosure Director Patrick Deale explained why it makes good business sense to comply with the Consumer Protection Act. Click here to view his presentation on SlideShare.
Patrick will also be speaking about the Act at the Shop X Conference tomorrow, so if you’re in Johannesburg it would [...]
The next batch of news snippets will focus on Chapter 2, Part C of the Consumer Protection Act: the consumer’s right to choose. This week I’ll take a look at what the Act says about fixed-term agreements.
Question of the Week: What impact will the Act have on fixed-term agreements?
Consumers will be glad to [...]
This week I’m going to focus on what the Act has to say about the consumer’s right to privacy. If you’re fed up with random calls from sales people that are trying to sell you dubious products and deals at the most inconvenient times of day then read on, I think this post may [...]
