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	<title>Getclosure Blog</title>
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	<description>Complaints made easy!</description>
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		<title>Compliment of the week: Edcon</title>
		<link>http://www.getclosure.co.za/blog/2012/05/11/compliment-of-the-week-edcon/</link>
		<comments>http://www.getclosure.co.za/blog/2012/05/11/compliment-of-the-week-edcon/#comments</comments>
		<pubDate>Fri, 11 May 2012 09:28:12 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[Edcon]]></category>
		<category><![CDATA[Edgars]]></category>
		<category><![CDATA[ExcellentService]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=3046</guid>
		<description><![CDATA[
			
				
			
		
It&#8217;s always great to hear that our feedback service has facilitated quick, effective communication between a company and one of their customers. Here is a great example from an Edcon customer:
&#8220;Thank you for handling my complaint about Edcon, they responded promptly and explained that after registering for online services, it takes 48 hours before you [...]]]></description>
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		<title>Compliment of the week: Nando&#8217;s</title>
		<link>http://www.getclosure.co.za/blog/2012/05/04/compliment-of-the-week-nandos-3/</link>
		<comments>http://www.getclosure.co.za/blog/2012/05/04/compliment-of-the-week-nandos-3/#comments</comments>
		<pubDate>Fri, 04 May 2012 07:37:39 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[compliment]]></category>
		<category><![CDATA[ExcellentService]]></category>
		<category><![CDATA[Nando's]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=3042</guid>
		<description><![CDATA[
			
				
			
		
The combination of great service and great food is bound to lead to repeat business. Nando&#8217;s is a prime example of this:
&#8220;Thanks to the staff and management for their exellent service and good quality chicken, and thanks to Mr Lebohlang Mazibuko from customer care for his quick response.&#8221; &#8211; Sibaya Casino
Submit feedback on www.getclosure.co.za if [...]]]></description>
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		<title>Compliment of the week: Budget Insurance</title>
		<link>http://www.getclosure.co.za/blog/2012/04/20/compliment-of-the-week-budget-insurance-3/</link>
		<comments>http://www.getclosure.co.za/blog/2012/04/20/compliment-of-the-week-budget-insurance-3/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 06:47:04 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[resolution]]></category>
		<category><![CDATA[South Africa]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=3038</guid>
		<description><![CDATA[
			
				
			
		
Dealing with insurance claims and policies is often tedious and time consuming, so it&#8217;s great to hear about cases where it has been a pleasure. This feedback for Budget Insurance is a perfect example:
&#8220;I had a prompt and excellent resolution on my complaint. Thanks.&#8221; &#8211; George Marx

Submit feedback to compliment or give constructive criticism to [...]]]></description>
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		<title>Compliment of the week: Virgin Mobile</title>
		<link>http://www.getclosure.co.za/blog/2012/03/30/compliment-of-the-week-virgin-mobile-12/</link>
		<comments>http://www.getclosure.co.za/blog/2012/03/30/compliment-of-the-week-virgin-mobile-12/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 17:06:59 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[General]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=3033</guid>
		<description><![CDATA[
			
				
			
		
We have received two compliments about impressive response times from Virgin Mobile in the last couple of days:
&#8220;Thank you for your speedy response it was a pleasure doing business with you!&#8221; &#8211; Dineo Matsafu
&#8220;Thank you to Tyrone for getting back to me promptly.&#8221; &#8211; Sharon van der Merwe
If you have had similar great service recently [...]]]></description>
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		<title>Compliment of the week: FNB</title>
		<link>http://www.getclosure.co.za/blog/2012/03/23/compliment-of-the-week-fnb-4/</link>
		<comments>http://www.getclosure.co.za/blog/2012/03/23/compliment-of-the-week-fnb-4/#comments</comments>
		<pubDate>Fri, 23 Mar 2012 12:04:35 +0000</pubDate>
		<dc:creator>Emma Donovan</dc:creator>
				<category><![CDATA[Top Rated]]></category>
		<category><![CDATA[FNB]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://www.getclosure.co.za/blog/?p=3030</guid>
		<description><![CDATA[
			
				
			
		
Here is some great feedback for FNB to end of this week:
&#8220;I would like to sincerly thank Martie Van Wyk for the service offered on 20/03/12. She really went beyond the call duty to resolve my query. I have never received such outstanding service from any other service provider! She has been the deciding factor [...]]]></description>
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