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RATINGS

Click here to view all ratings
SUBMIT A COMPLAINT!
Simply enter the name of the supplier and click "submit complaint".


HOW IT WORKS
  1. You submit a complaint
  2. getclosure! sends complaint to supplier
  3. getclosure! reminds supplier to respond
  4. Supplier responds to complaint
  5. getclosure! sends response to you
  6. You can:
    • Reply
    • Close your complaint
    • Investigate other options
GREAT SERVICE?
If you have experienced great service recently and would like to submit a compliment simply enter the name of the supplier and click "submit compliment".


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  1. Interesting consumer rights developments
  2. getclosure!service enhancements
  3. Latest consumer news
To visit our blog now click here
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News



February Newsletter


How does your bank measure up in terms of customer service?

22 February 2010
more >>  



Nedbank and FNB score highest customer service ratings on getclosure


18 February 2010

User feedback on getclosure suggests that SA banks are upping their game when it comes to customer service. 
more >>  



Has your bank account gone phishing


15 February 2010

In terms of convenience and simplicity, Internet banking certainly beats traipsing off to your bank branch and standing in a queue everytime you want to make a transaction.  However, internet banking is not without risks. Security always needs to be front-of-mind and one must be aware of scams such as phishing attacks.

more >>  



Icasa rejects proposed reduction of interconnection rates


5 February 2010

Are cell call costs every going to come down? That’s the question consumers were left asking after Icasa decided earlier this week not to look at the mobile industry’s interconnect proposal. 

more >>  



Pick n Pay employee takes customer service to a new level


25 January 2010

The following article by Alex Eliseevis is a testament to the fact that top quality customer service is the best way to attract and retain loyal customers.  It’s also great to see that outstanding employees such as Pick n Pay's Sam Tsukudu are receiving the recognition that they deserve. 
more >>  



January newsletter - be a proactive consumer in 2010


21 January 2010
more >>  



SA airlines to have in-flight Wi-Fi in 2010


18 January 2009
 
WirelessG announces that in-flight, high speed internet will be available in sub-Saharan Africa in the next couple of months.
more >>  



Carte Blanche to expand consumer watchdog role


06 January 2010

Carte Blanche is launching two new investigative journalism series on M-Net this month: Carte Blanche Medical and Carte Blanche Consumer

more >>  



A solution to your frustrations


Article by Maya Fisher-French.
more >>  



Eat Well, Live Well Campaign


25 November 2009

Tiger Brands has embarked on a proactive campaign to improve consumer awareness when it comes to nutrition, and to help consumers make informed, healthy purchasing decisions. 
more >>  



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