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SUBMIT FEEDBACK
Simply enter the name of the supplier and click "submit feedback".

 

HOW IT WORKS
  1. You submit a complaint
  2. Getclosure:
    • Delivers your complaint directly to the supplier
    • Sends them reminders
      to respond
  3. Supplier responds to your complaint
  4. Getclosure sends the response
    to you
  5. You can:
    • Reply
    • Close your complaint
    • Investigate other options
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Terms of Use of the getclosure! website

Introduction.
Welcome and thank you for using the getclosure! website. Please review these Terms of Use carefully.

Use of this website is subject to these Terms of Use.
Your use of this website indicates your acceptance of these Terms of Use, including the Privacy Policy, and your agreement to follow and be bound by them. Do not use the website if you do not agree to be bound by these terms. We reserve the right to change these Terms of Use from time to time and changes take effect as soon as they are published on the website. Your continued use of the getclosure! website confirms your acceptance of any changed terms.

Accuracy of Information.
While we make reasonable efforts to provide accurate information on this website, you should not assume that the information provided is always current or entirely accurate or that this website contains all the relevant information available.

Comments.
We value the comments, ideas, suggestions and feedback published, disclosed, submitted or offered by you on, by or in connection with your use of the website, but we shall not be obliged to respond to, maintain or compensate you in any way whatsoever for Comments. We shall not be limited in any way in our use, commercial or otherwise, of any of the Comments.

You warrant that the Comments published, disclosed, submitted or offered by you to the website do not and will not violate any right of any third party, including copyright, trademark, privacy or any other personal or proprietary right, or impersonate or misrepresent your association with any person or entity. You agree not to disclose, submit or offer any Comments that are or contain any material that is untruthful, forged, defamatory, abusive, obscene, threatening, offensive or pornographic or which may be illegal or unlawful or give rise to criminal or civil liability under any applicable law.

We disclaim any liability towards any third party regarding your Comments and you shall remain accountable towards any third party regarding the contents of your Comments.

We shall be entitled to be indemnified by you against any claim that may be brought against getclosure! arising from, as a result of or in connection with your Comments, your conduct in connection with the use of this website or the services provided by getclosure! or your breach of these Terms of Use.


Privacy.
Your privacy is very important to us and therefore any information that you provide to us is stored on a secure server. Our secure server encrypts your identity number and Payment Card details so as to minimise the risk of unauthorised disclosure or interception. The website makes use of "cookies" to minimalise the possibility of unauthorised access to and disclosure of your personal information.

We may use your information to contact you about promotions and special offers. You are entitled, at any stage, to opt out of this service.

We do not sell or rent personal information about individual members (such as name, address, email address, telephone or fax number) to third parties. We do however reserve the right to disclose information regarding our users and usage of the website, amongst others, to business partners and affiliates, our advertisers, suppliers and other selected third parties. We may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.

Our Privacy Policy forms a part of and is incorporated into these Terms of Use. Click here to view our Privacy Policy statement.

Intellectual Property.
getclosure! retains all copyright in all content and material, including logos and other graphics, which form part of the website.

All data and information communicated to or from the website and/or any website information and database remain and shall be the sole property of getclosure!.

We grant you permission to view, electronically copy and print in hard copy portions of the website for the sole purpose of browsing the website and for your personal use of the services offered by getclosure!.

Any other use of materials on the website, including a reproduction for purposes other than those noted above, modification, distribution or reproduction, without the prior written consent of getclosure! and the lawful trademark and/or copyright owner (if applicable) is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of getclosure! and/or such trademark and/or copyright owner.

Trademarks.
"getclosure!" and all other marks, logos and trade names appearing on this website are trade marks of getclosure!. Nothing contained on this website should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this website without the express prior written consent of getclosure!.

Your use of any of the trademarks displayed on the website or in any of its content is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this website. You undertake not to infringe any right of getclosure! in respect of such trademarks. The use of the trademarks on any other website or networked computer environment is prohibited. All rights not expressly granted are reserved.

Advertising and Links.
External hyperlinks may be provided on the website. Such hyperlinking does not constitute any relationship between getclosure! and any linked third party or any endorsement by getclosure! of such third party and your use of or reliance on any external links provided is at your own risk.

Advertising and other promotional material will appear on the website from time to time. Such advertising or promotional material does not constitute any relationship between getclosure! and any third party placing such advertising or promotional material on the website or any endorsement by getclosure! of such third party and your use of or reliance on any such material is entirely at your own risk.

Disclaimers and Exclusions of Liability.
You expressly agree that use of the website or the Internet is entirely at your own risk. This website and its contents are provided on an "as is" and "as available" basis and getclosure! makes no representations or warranties of any kind, whether express or implied, including without limitation with respect to the website, its contents, the accuracy thereof, or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of services and/or delivery arrangements and times.

getclosure! disclaims all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, products or services, and warranties of merchantability or fitness for a particular purpose of information, goods or services.

We do not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components.

Save as expressly set out in these Terms of Use, getclosure! shall under no circumstances whatsoever be liable to you, including without limitation, as a result of or in connection with getclosure!\s negligent (including grossly negligent) acts or omissions or those of their employees, agents or designers or other persons for whom in law they may be liable (in whose favour this constitutes a contract or undertaking for their benefit), for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused (whether arising under contract, delict or otherwise and whether the loss was actually foreseen or reasonably foreseeable), sustained by you, the recipient of the services or any other person arising from or as a result of any transaction concluded with getclosure!, the delivery, non-delivery, incorrect, erroneous or late delivery, the use, possession or consumption of products or services.

getclosure!, its directors, employers, designers, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect, consequential, general or special) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon the website (including any information on the website) or the Internet.

You will indemnify getclosure! and keep us fully indemnified from and against any loss or damage suffered or liability incurred, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on the website and/or in relation to receipt of products or services supplied by getclosure!.

Notwithstanding any other provisions contained in these Terms of Use, getclosure!\s liability whether in contract or delict arising from any breach of any obligation in terms of these Terms of Use or any applicable Terms & Conditions, negligence or otherwise shall not exceed at any time the monetary value of the order in respect of which any such dispute or claim arises.

Use of Content.
The content contained on the website may be used by you for your own personal, non-commercial information purposes only. In using the website you agree not to infect it with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on the website and you shall indemnify us for any damage caused by any such act attributable to you. We may suspend the website or any part of it or terminate your account at any time if we should determine that you are not using the website in compliance with these Terms of Use or the relevant Terms & Conditions or if we believe that the information provided by you is untrue, inaccurate, incomplete or inappropriate.

Password.
You are responsible for maintaining the confidentiality of any passwords that may govern your access to the website or part of it and undertake to notify us immediately of any unauthorised use of your password or user account. You will be held responsible for all use of the service via your password whether or not you have authorised that use and undertake to indemnify us against any claims whatsoever that may arise as a consequence of such use.

Security Policy.
We will endeavour to ensure that your personal information and/or credit card details are protected as they travel over the Internet. However, there is no 100% secure transmission of data on the Internet given the current state of Internet technology and we cannot guarantee the absolute security of any information you transmit to us or which we transmit to you.

General.
If any provision of these Terms of Use is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining terms.

These Terms of Use, including the Privacy Policy, together with any relevant Terms & Conditions, constitute the whole agreement between you and getclosure! in relation to the matters covered.

Any indulgence of extension of time granted by us to you shall not be construed as a waiver or variation of any of our rights or remedies. Any claim arising from your use of the website or the services provided shall lapse and be waived by you unless it has been instituted within 12 months of the date on which the claim arises.

You undertake to negotiate in good faith to resolve any dispute arising out of, in connection with or as a result of these Terms of Use, including the Privacy Policy, and/or the Terms & Conditions. You and getclosure! shall each be entitled to refer any such dispute to an arbitrator chosen by the parties. The arbitrator shall complete the arbitral proceedings as expeditiously as possible and his or her decision shall be final and binding on the parties and subject to no appeal.

The agreement arising from these Terms of Use and any applicable Terms & Conditions shall be governed by the laws of the Republic of South Africa.



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