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RATINGS

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SUBMIT A COMPLAINT!
Simply enter the name of the supplier and click "submit complaint".

 

HOW IT WORKS
  1. You submit a complaint
  2. getclosure:
    • Delivers your complaint directly to the supplier
    • Sends them reminders
      to respond
  3. Supplier responds to your complaint
  4. getclosure sends the response
    to you
  5. You can:
    • Reply
    • Close your complaint
    • Investigate other options
GREAT SERVICE?
If you have experienced great service recently and would like to submit a compliment simply enter the name of the supplier and click "submit compliment".


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News

23 April 2010

The South African Retail Council (SARC) was officially launched on 20 April 2010.


15 April 2010

User feedback on getclosure suggests that short-term insurance companies are making a concerted effort to manage their customers’ complaints well.


09 April 2010

How much thought have you ever put into deciding which web browser to use? I hadn’t given it much thought until I came across a website called What Browser? and started experimenting to see which one suits me best.

06 April 2010

President Jacob Zuma will be the first to be tested when government launches their HIV Counselling and Testing (HCT) campaign on 15 April 2010*.

25 March 2010

President Jacob Zuma, alongside Home Affairs Minister Dr Nkosazana Dlamini-Zuma, officially launched the National Population Registration Campaign on 23 March 2010 in Libode, Eastern Cape. The campaign aims to speed up service delivery and to see that all citizens are registered with the Department of Home affairs within a year.


Consumer feedback about SA supermarkets.

18 March 2010

17 March 2010

On paper, South Africans are amongst the most protected consumers in the world.  This is a result of the Consumer Protection Act which was signed into law on 24 April 2009 and comes into effect in October this year.


14 March 2010

The debate about whether publications should charge consumers foronline news has been put to the test, as The Witness has startedcharging for its online content.  Who will be next to follow?

How does your bank measure up in terms of customer service?

22 February 2010

18 February 2010

User feedback on getclosure suggests that SA banks are upping their game when it comes to customer service. 



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